How can we help?

SN International

FAQ

We have compiled a comprehensive list of FAQs from our clients on our FAQ page. For further assistance, feel free to contact us via phone call, email, or simply drop us a message below.

We’ve worked with everyone from startups to public companies. It’s not about size — it’s about mindset:

  • You value clarity, efficiency, and responsive communication

  • You care about delivery and execution, not just chasing the lowest quote

  • You have someone responsible on your end — even a lean team can work great with us

We’re not a plug-and-play platform. We’re a sync-up partner for people who want smooth collaboration.

We walk you through a clear 4-step model:

  1. Needs discussion (email or call)

  2. Quotation & sampling

  3. Pilot order

  4. Full production with timeline coordination

You don’t have to know everything — we’ll guide you through.

We’re not a forward-and-forget type supplier. We help you validate fit, scale what works, and optimize your supply rhythm — not just fulfill PO numbers.

Yes. Some products start from as low as 50pcs, ideal for sample runs or test launches. For blank hats and base SKUs, we maintain ready-to-ship inventory year-round — making small orders and quick trials easy to execute.

Standard lead time is 15–25 days. We do accept urgent projects — just let us know early.

Each order includes:

  • Locked sample specs & material standards

  • QC plan & milestone control

  • Clear packaging & delivery breakdown If anything goes off, we resolve — fast, clearly, and with updates.

Yes. We handle common documentation including Form A, CE, FDA, FSC, and more.

  • Buyers focused only on cost, not cooperation

  • Teams with no clear point of contact

  • Those expecting overnight miracles

We don’t just have a U.S. address on paper — we have real people on the ground. Contracts are signed under U.S. law, payments go through compliant channels, and you always know who’s accountable.

We don’t just connect you to a factory — we own the process: factory selection, sample approval, quality control, and shipping.

We don’t just send a price and disappear. We work with you to break down the brief, design testable solutions, track trial results, and plan for scale. We stay in sync, flag risks early, and help you move faster — like someone on your team, not outside it.

Help Center

🧭 Why Clients Work with SN Instead of Just “Buying from China”

👋 Not sure if we’re the right fit?

Let’s make it simple: if you care about delivery rhythm, risk control, and human communication — we’re probably already speaking the same language.

We won’t promise to be the cheapest, but we will promise:
✅ You’ll know who’s in charge
✅ You’ll always have visibility
✅ We’ll treat your project like our own

📩 Message us your idea or ask a question — no pressure, just clarity.

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U.S. Headquarters

Anderson, SC 29625

China Office

Room 1007, Hengtong Building, No. 395 Shangyuan Street, Jiangning District, Nanjing, 211100

Email us

info@sn-intl.com

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